De Novo Services

RLR will develop and manage detailed project plans, while coordinating vendors including data, item and other third parties. RLR works with our De Novo Clients to determine implementation plans, initiatives and objectives for the short and long term. Additionally, RLR can assist a De novo with any or all of the following:

• Technology Plan
• System(s) Selection
• Contract Review and Pricing Negotiations
• Vendor Due Diligence
• Policies and Procedures
• Business Continuity Plan
• Risk Management Plan
• Staffing Plan
• Compliance Management Program
• Vendor Management Program

RLR will review of contract provisions to comply with FFIEC guidelines for service provider relationships:

• Roles and Responsibilities
• Service Level Agreements (SLA)
• Service standards and remedies for failure
• Basis for costs, including development, conversion, processing, and special requests
• Established time schedules
• Third Party audit requirements
• Back-up and record protection provisions
• Liability & Insurance issues
• Operational Compliance Reviews
• Operational Practices Reviews
• Technology Guidance
• Confidential treatment of records and compliance with GLBA