Yolanda Wastell
Senior Associate Consultant
Yolanda Wastell has over 16 years of experience in executive level leadership and experience in operations, compliance, core systems, and DeNovo bank formation. She brings a rare combination of regulatory expertise, operational execution, and hands on system proficiency, particularly within the Fiserv Premier suite of products. She is known for her detail-oriented approach, strong examiner relationships, and ability to assess complex operational structures quickly. Yolanda consistently delivers strategic, compliance-driven solutions that strengthen risk management, improve efficiency, and position financial institutions for sustainable growth. She is highly proficient in leveraging advanced AI tools, including large language models such as ChatGPT, Kimi, and Claude, to enhance analysis, streamline workflows, and support executive decision making.
EXPERIENCE INCLUDES
- Extensive experience in Project Management, On-site efficiency assessments, creation of forms, policies and procedures, deposit compliance audits, BSA review, Bank Core Conversions, Bank Disclosure Audits, and Fiserv Premier Core and Application set up and optimization.
- Deep hands-on proficiency in Fiserv Premier and related applications including Navigator, SCM, BPM, Integrated Teller, Business Analytics, FCRM, Online Account Opening, WireXchange, core administration and system configuration.
- Extensive experience in core conversions, data mapping, system specifications, and process optimization.
- Led complex operational and compliance driven projects from planning through execution.
- Directed and managed comprehensive operations and trust compliance initiatives for a $16B regional financial institution with an extensive network of 60+ branches. Played a pivotal role in optimizing operational efficiency and fostering a culture of continuous improvement.
- Successfully established a DeNovo Bank from inception to operational status within a 90-day period. This involved managing all aspects of the process, including creation of policies, procedures, and managing Fiserv Premier core system processes for the Bank’s platforms such as deposits, Integrated Teller, online Banking, WireXchange and BPM.
- Managed a team of two Division Operations Officers and oversaw the integration of staff during four FDIC-assisted acquisitions in four states. This included data mapping and product comparisons to minimize client impact and ensure a smooth transition.
- Bank-wide compliance oversight including TISA, Reg CC, Reg DD, Reg E, BSA/AML, OFAC, CIP, CDD, CCPA, and CPRA.
CONSULTANT OVERVIEW
Education:
- University of Pheonix, Bachelor of Science Degree
- Certified BOL – BSA/AML Compliance
- Certified Trainer – 7th Habits of Highly Effective People
Services:
- Fiserv Premier Application
- System Implementation, Management & Improvement
- Policy & Procedures
- Central Operations
- Deposit Compliance
- Electronic Banking
- Project Management
- Mergers/Acquisitions
- Red Flag Identity Theft
- Regulatory Compliance
- System Conversions
- Data Mapping
- Vendor Management
- Wire Operations
- Operations & Branch Efficiency & Process Review
- BSA/AML/OFAC