RLR Management Consulting

Paul Richardson

Senior Consultant

Paul Richardson has over 25 years’ experience in bank operations and application support for both inhouse and outsourced banks. His experience encompasses many aspects of bank operations including deposit operations, payment and card processing, data processing and application support.  His 25 years of FISERV Premier experience includes implementations, conversions, procedure development, internal controls, user support and continuous process improvement of operational efficiencies.

A man in glasses and a suit poses for the camera.


  • Project Manager for new financial institution core set ups, core to core conversions and ancillary system conversions
  • Subject Matter Expert and Conversion Analyst for bank acquisitions and charter consolidations
  • Information Services management with direct responsibility for Application Support, Data processing and Item Processing for in house Fiserv Premier banks
  • Deposit Operations management with direct responsibility for ACH, Wires, Item Processing, ATM operations, Cash Management and Retirement Accounts
  • Developed specifications for software upgrades and core releases
  • Coordinated and participated in various committee meetings, exams, process and hardware audits and reviews
  • Diagnosed and resolved technical hardware and software issues
  • Served as Project Manager in 3 bank acquisitions and 1 bank charter consolidation
  • Operational efficiencies in new account and file maintenance process using Fiserv Business Process Manager (BPM)
  • Operational efficiencies using Director, Director Scanning and Director Document Tracking
  • Transaction processing of prepaid cards
  • MoveIT software
  • ACH processing using Fiserv PEP+, PIM and ACH Manager
  • Maximizing Fiserv integration and product offerings



  • Accredited ACH Professional (AAP)
  • Hyland Certified OnBase Administrator Professional
  • Hyland Certified OnBase Workflow Administrator Professional
Community Involvement:
  • Member of UMACHA
  • Project Management
  • System Conversions
  • ACH and Wires
  • Data Mapping
  • Deposit Operations
  • Payment & Card Processing
  • Data Processing
  • Fiserv Application Support
    • BPM
    • Director
      • Scanning & Tracking
    • PEP+
    • PIM
    • ACH Manager