RLR Management Consulting, inc.

Cash Management & Correspondent Banking Services

CASH MANAGEMENT SERVICES

Cash Management is defined as the tools and processes used to optimize the collection and distribution of cash as it pertains to the treasury functions of an individual or business. For purposes of our client base, this will include the following services that you offer your business clients:

  • Internet Banking (information reporting, internal transfers, stop payments, document images, statements)
  • Wire Transfers
  • Electronics Payments (ACH, Tax payments, bill pay, EDI, etc.)
  • Positive Pay
  • Remote Deposit Capture
  • Sweep or ZBA Services
  • Online Investment Services
  • Online Credit Services (loan advances and payments)
  • Mobile Banking
  • Lockbox Services
  • Account Reconcilement Services

By offering these Cash Management Services to your clients, you will accomplish the following goals:

  • Maintain competitive advantage or equality with your peer institutions
  • Provide services that successfully compete with larger institutions in your marketplace
  • Client retention by offering more services and remaining competitive
  • New client growth and market expansion

This practice is designed to offer Community Banks expertise in managing your Cash Management Services-from creating a Cash Management department up to and including implementation or conversion to a new cash management service offering. RLR offers a menu driven approach so you can choose only what you need to fill in the gaps you may have in your organization.

Cash Management Organization

RLR will assist you in evaluating the organization for Cash Management and make recommendations on how to position you in the marketplace for expanding your Cash Management presence. We will analyze and provide the following:

  • Sales models
  • Organizational structure
  • Job descriptions
  • Revenue goals
  • Recommended structure
  • Three year plan
  • Pipeline process
  • Staff skill sets
  • Technology tools
  • Compensation models
  • Recommended strategy

Profitability Review

RLR will assist you in evaluating your current product offering (if applicable) to determine the gaps between what you have today and what your market needs. We will analyze the following:

  • Marketplace
  • Features and Functions
  • Strategy
  • Customer usage (statistics)
  • Pricing and profitabilty
  • Competition
  • Customer Base
  • System Configuration
  • Fee collection analysis

RLR will provide a complete recommendation and gap analysis for your customer base and marketplace.

System Review/Replacement

RLR will provide assistance to you for the review and replacement of your current product offering or for a new product offering using the RFI/RFP process. This will include:

  • Requirements gathering
  • Vendor list
  • Creation, distribution, and coordination of the RFI/RFP
  • Evaluation summary of the responses
  • Presentation scheduling, logistics, evaluation coordination of team members and follow-up on outstanding items
  • Decision facilitation and recommendation documentation
  • Pricing and contract negotiation

Implementation and Execution

RLR will assist you in implementing Cash Management service(s) by providing the following:

  • Project management
  • Business Case and financials
  • Test plans, scripts and coordination of results
  • Support throughout implementation and conversion
  • Internal documentation (policies, procedures, forms, training materials, etc.)
  • External documentation (agreements, forms, applications, manuals and quick reference materials)
  • Product and industry expertise
  • Conversion data research
  • Rollout plan and materials

Periodic Reviews

RLR can provide reviews of the implemented system periodically to insure that you are taking full advantage of the new system. These might include:

  • 6 month evaluation of customer acceptance
  • Annual review of product offerings and documentation
  • Contract review and/or pricing negotiation at Contract renewal
  • Customer Surveys
  • Review if internal processes ensuring procedures and policies are being followed
  • Review to ensure that your system is performing as efficiently as possible
  • Peer analysis of execution
  • Revenue and deposit fees

CORRESPONDENT BANKING SERVICES

RLR Management Consulting, Inc. provides periodic reviews of your Correspondent Banking Relationship as well as the fees associated with the services provided. If you haven’t looked at your pricing or services in the past 18 months, you may be spending too much for current services and not using the services that could help increase your deposits and retain your current customers. The purpose of the review is to allow you to maintain existing clients, grow your deposits, stay competitive and reduce your expenses by offering best in breed services through your correspondent banking relationship at the lowest price possible.

Relationship Review

RLR will work with you to determine the optimum correspondent banking services needed to achieve your strategic goals by providing the following:

  • Review the current services offered through your correspondent bank(s)
  • Insure that the services offered are in line with your strategy
  • Compare the services offered with the best practices in the industry and your marketplace
  • Compare the services provided to what your peers are offering to insure that you remain competitive
  • Compare the service quality of your current correspondent bank to the other providers in your market place
  • Consolidate correspondent relationships if you are receiving services from multiple financial institutions or vendors to take advantage of economies of scale or bundled pricing

Fee Review

RLR will determine what services are no longer needed, what fees you are paying that can be re-negotiated, and report savings to be realized through recommended changes. RLR will provide the following:

  • Review your current account analysis statements or invoices against what we have seen in your marketplace
  • Recommend service changes to eliminate unnecessary fees
  • Negotiate with your current provider for better pricing based on our knowledge of the providers and their market pricing
  • Review the pricing after 6 months to insure that the savings predicted are realized

Correspondent Changes

If you choose to change your correspondent banking relationship, RLR can assist you in the selection process as follows:

  • Submit an RFI or RFP to change your current correspondent banking services provider to determine the optimum solution for your bank strategy
  • Evaluate the RFP responses and assist you in choosing the correct correspondent bank
  • Assist you in the conversion to another correspondent bank relationship if necessary