Cash Management

CASH MANAGEMENT SERVICES

Cash Management is defined as the tools and processes used to optimize the collection and distribution of cash as it pertains to the treasury functions of an individual or business. For purposes of our client base, this will include the following services that you offer your business clients:

Internet Banking (information reporting, internal transfers, stop payments, document images, statements)
Wire Transfers
Electronics Payments (ACH, Tax payments, bill pay, EDI, etc.)
Positive Pay
Remote Deposit Capture
Sweep or ZBA Services
Online Investment Services
Online Credit Services (loan advances and payments)
Mobile Banking
Lockbox Services
Account Reconcilement Services

By offering these Cash Management Services to your clients, you will accomplish the following goals:

Maintain competitive advantage or equality with your peer institutions
Provide services that successfully compete with larger institutions in your marketplace
Client retention by offering more services and remaining competitive
New client growth and market expansion

This practice is designed to offer Community Banks expertise in managing your Cash Management Services-from creating a Cash Management department up to and including implementation or conversion to a new cash management service offering. RLR offers a menu driven approach so you can choose only what you need to fill in the gaps you may have in your organization.

Cash Management Organization

RLR will assist you in evaluating the organization for Cash Management and make recommendations on how to position you in the marketplace for expanding your Cash Management presence. We will analyze and provide the following:

Sales models
Organizational structure
Job descriptions
Revenue goals
Recommended structure
Three year plan
Pipeline process
Staff skill sets
Technology tools
Compensation models
Recommended strategy

Profitability Review

RLR will assist you in evaluating your current product offering (if applicable) to determine the gaps between what you have today and what your market needs. We will analyze the following:

Marketplace
Features and Functions
Strategy
Customer usage (statistics)
Pricing and profitabilty
Competition
Customer Base
System Configuration
Fee collection analysis

RLR will provide a complete recommendation and gap analysis for your customer base and marketplace.

System Review/Replacement

RLR will provide assistance to you for the review and replacement of your current product offering or for a new product offering using the RFI/RFP process. This will include:

Requirements gathering
Vendor list
Creation, distribution, and coordination of the RFI/RFP
Evaluation summary of the responses
Presentation scheduling, logistics, evaluation coordination of team members and follow-up on outstanding items
Decision facilitation and recommendation documentation
Pricing and contract negotiation

Implementation and Execution

RLR will assist you in implementing Cash Management service(s) by providing the following:

Project management
Business Case and financials
Test plans, scripts and coordination of results
Support throughout implementation and conversion
Internal documentation (policies, procedures, forms, training materials, etc.)
External documentation (agreements, forms, applications, manuals and quick reference materials)
Product and industry expertise
Conversion data research
Rollout plan and materials

Periodic Reviews

RLR can provide reviews of the implemented system periodically to insure that you are taking full advantage of the new system. These might include:

6 month evaluation of customer acceptance
Annual review of product offerings and documentation
Contract review and/or pricing negotiation at Contract renewal
Customer Surveys
Review if internal processes ensuring procedures and policies are being followed
Review to ensure that your system is performing as efficiently as possible
Peer analysis of execution
Revenue and deposit fees