Overdraft Decisioning…Better Efficiencies and Increased Fee Income!
By Paul Richardson, Senior Consultant
RLR Management Consulting, Inc.
Want to increase fee income? Want to save time? We understand as a community bank you look at the customer when making overdraft decisions as you want control over those decisions. Within the Exception Item Module for Fiserv Premier® (EIM) you can automatically decision overdrafts. This module has been around forever, banks either don’t know or don’t take advantage of this time saving feature. Not only is this feature included in EIM, it’s free!
One of the great things about this feature is it can be set up at the account or customer level and decisions can still be changed in EIM before your update. The criteria you set up will dictate how much control your giving up to the system.
Your overdraft criteria is set up in the EIM spec and there are several options in the system to be able to decision from, such as:
- Number of days or times OD and Tran Code
Based off the set criteria, the system will enter the pay or return decision including whether to charge or not charge a fee.
RLR can help your institution in reviewing your overdraft policy and with the implementation of your decision plans in EIM. If you have any questions, please contact me at [email protected].