Client Testimonials

Our Clients Say It Best

INSOUTH Bank has used RLR Management Consulting for the last year specifically in the area of Document Imaging Management and Premier Director support. I understand their staff is very familiar with Fiserv applications. I have found their personnel extremely easy to work with and very knowledgeable.

INSOUTH Bank

This project was a huge success! Thank you for all your work and attention to details. We could not have done this on our own nearly as quickly and lacked many of the critical insights you brought from your experience in doing this previously.

Northwest Bank

United Security bank engaged RLR Management (RLR) to provide Project Management services and oversight during a migration from Fiserv Premier in-house to Fiserv Premier outsourcing. Working closely with the RLR team was invaluable to us as they navigated and coordinated the many tasks and Fiserv meetings. RLR started with a gap analysis to determine a baseline of services and software versions. They coordinated the many Fiserv meetings and kept the project focused to accomplish established timelines. The experienced staff from RLR provided project management principles representing the bank’s perspective and coordinated the many meetings and answered staff questions. The experience of RLR project management was critical to the overall success of delivering the on-time migration.

United Security Bank

	I have been working in partnership with RLR Management Consulting for nearly 10 years. During this time, the RLR team of professionals have provided leadership with projects such as bank and core systems integrations, vendor selection, policy revisions and strategic planning. They have also provided subject matter expertise in areas such as consumer and commercial lending, information security and business continuity. For each engagement, RLR provided a solution unique to our institution’s requirements and within our budget. It’s truly been a pleasure working with the RLR team and we look forward to many more successful projects.

	We were very impressed with the amount of care and dedication that RLR displayed in its thorough audits, reports and feedback of our bank,” said James Ford, president and chief executive officer of Central Valley Community Bank. “After our CRA exam, we were told that our controls and oversight were in top condition, and a large component of that came from working with RLR.

	RLR has assisted us with several key initiatives by providing project management services as well as subject matter expertise,” said Simone Lagomarsino, President & CEO of Luther Burbank and former CEO of Heritage Oaks Bank. “They have often helped us identify more efficient and cost-effective solutions to difficult issues. By using RLR to manage projects or consult on other operational efforts, we have also been able to free up some of our management staff to work on other priorities.

	RLR was instrumental in assisting us with successfully managing the integration and system conversion for a large acquisition. RLR delivered seasoned consulting resources who provided subject matter expertise and exceptional project management. We recommend their services to Financial Institutions who, in particular, are looking for an outstanding business partner to assist with their merger/acquisition.

	RLR has been instrumental in managing many of our acquisition and integration projects to success. We highly recommend them.

	RLR has assembled a very talented group of professionals that I can rely upon to help me address the ever-changing banking environment. With the RLR team, I have the means to develop and implement the strategy that will ensure the success of my bank.

	With the many changes in the regulatory landscape within the financial sector, RLR has shown themselves to be a highly valued tool in third party review. They are prompt, experienced, and highly professional. Two members of the RLR team have been instrumental to us and a professional joy to work with.