Tina Peraza, a Senior Associate Consultant of RLR Management Consulting, Inc., has over 39 years experience in the financial industry. She has extensive expertise in branch operations/administration, back office/central operations, risk management, IT management, disaster recovery, vendor management, bank communications, project management, core conversions and customer retention in a community banking environment.

Her experience includes:

• Extensive experience in core conversions, item processing systems, information systems architecture, product development, hiring branch staff, and operational compliance training.

• Chairing Bank’s IT Committee, preparing annual budget for all bank EDP and IT systems.

• Bank Information and Bank Security Officer, Operations Deposit Compliance Officer and GLBA Privacy Officer.

• Managed various areas of commercial banking departments, including information systems, central operations, and branch banking.

• Project managed a wide variety of product implementations including internet banking, intrusion detection systems, deposit documentation systems and remote deposit capture.

• Development and implementation of operational policies and procedures.

• Extensive experience in bank communications management.

• Assisting in development and implementation of extensive bank certification program.

• Development of a comprehensive task list to assist management in ensuring de novos open within established time frames and within budget.

• Development, implementation and testing of disaster recovery and Business resumption programs.

• Utilizing standard project methodology, managed system and programming changes for serviced banks.

Tina has completed course work at various trade organizations, i.e. American Bankers Association, California Bankers Association, Western Independent Bankers and the Independent Community Bankers Association, to ensure up-to-date training on current topics affecting the banking industry.