By Paul Richardson, Senior Consultant
RLR Management Consulting, Inc.

Want to increase fee income while saving time? We understand as a community bank you look at the customer when making overdraft decisions as you want control over those decisions. Within the Exception Item Module for Fiserv Premier® (EIM) you can automatically decision overdrafts. This module has been around forever and banks either don’t know or don’t take advantage of this time saving feature. Not only is this feature included in EIM, there is no additional cost to the bank.

One of the great things about this feature is it can be set up at the account or customer level and decisions can still be changed in EIM before processing. The criteria you establish will dictate how much control your giving up to the system.

Your overdraft criteria is set up in the EIM spec and there are several options from which to make a decision, such as:

• Balance
• Amount
• Number of days or times OD and Tran Code

Based upon your established criteria, the system will enter the pay or return decision including whether to charge or not charge a fee.

RLR can help your institution in reviewing your overdraft policy and implementing your decision plans in EIM. If you have any questions, please contact paul.richardson@rlrmgmt.com.