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For True Digital Transformation, Banks Need to Get Obsessed with the Customer Experience
…ed the digitalization of companies´ offerings by almost seven years. In the U.S., e-commerce virtually replaced physical channels in a staggering three months, jumping from 17% to 33% in the final quarter of the year. Admittedly by need, this shift also spilled over into banking. Consumers who were once hesitant to bank online were forced to increase their comfort level. Fast forward to today, they now have a bigger appetite for it. They expect it and they want it, with 85% of Americans saying th…
READ MOREThe Value of Attending Fiserv User Groups Across the U.S.
…ere to start, please reach out to me at paul.richardson@rlrmgmt.com. I can provide information on upcoming conferences, user group meetings, and other networking opportunities across the U.S. Expanding your horizons by attending these events can lead to new ideas, valuable connections, and a deeper understanding of the diverse landscape of banking. Embrace the opportunity to learn from others, share your experiences, and contribute to the vibrant community of Fiserv users. The insights and connec…
READ MORE2020 Update: 6 Simple Tips to Increase your Treasury Management Revenue
…ckiness” that gives you the opportunity to cross-sell services. For help with maximizing your Treasury Management department, give us a call at 888-757-7330, or e-mail us at info@rlrmgmt.com….
READ MORE1st Quarter 2014 Newsletter
…Download or print the newsletter: RLR Newsletter 1st Quarter 2014 If you would like to subscribe to our mailing list, pleasecontact us….
READ MOREPayments and Emerging Markets
…ces that address the following payments technologies and trends: Image Exchange Off-Line Debit On-Line Debit Consumer Credit Commercial Credit Stored Value ACH Positive Pay EPBB Mobile/Wireless Payments Strategy & Operations Product Planning and Execution Competitive Assessments Processing Analysis Operations Assessments Revenue and Expense Modeling Issuer and Acquirer Payment Value Chain Assessments Card Processing Assessments Payments Technology Solutions Technology and Security Assessments Thi…
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