EXPERIENCE INCLUDES

• One year engagement as a Project Manager with Amazon.com performing a 5-year lookback (BSA) of their international payments system.  Worked alongside Amazon’s legal department to establish opening account criteria, as well as, developed 3 sets of procedures for their alert clearing staff (1,000 employees based in London, India, and US) for 24-hour service.  Trained the department heads to roll out enterprise wide BSA Regulations applicable to their payment system 
• Compliance and control reviews including recommendations for compliance and control improvements to meet regulatory mandates 
• Successful management of projects related to bank wide system conversions, application conversions, product implementations, branch acquisitions and sales, new branch installations, workflow analysis and process improvement, and fee revenue enhancement 
• Director of Operations for a large southern California Bank. Direct responsibility included branch operations, deposit products, electronic funds transfers (ACH, ATM), credit and debit card processing, consumer lending and automated underwriting, cash management services, item processing and reconciliation, retirement accounts, correspondent services, offsite merchant and ATM processing, cash vault services, safe deposit box processing, and branch training and support 
• Member of the Information Technology Steering Committee of a large financial institution, with direct management participation in bank wide systems selections and implementations, including bank wide conversions, and tabletop emergency training 

CONSULTANT OVERVIEW